About:
Overview:
- Fullerton College's Wi-Fi network covers the campus except parking lots and sports fields.
- Fullerton College uses Eduroam as its primary Wi-Fi network for both students and employees. Eduroam is a secure, global Wi-Fi network allowing FC students and staff to access the internet on campus and at other participating institutions worldwide using their school credentials.
- Eduroam is available to anyone with a valid account from a participating educational or research organization, including most universities, colleges, and scientific research institutions. More about Eduroam here.
- Fullerton College also provides Guest Wi-Fi for those ineligible for Eduroam.
How to Connect
Step 1: Know Your User Type and Login Credentials
Please select your user type from the list below to view the credentials required to log in to the Wi-Fi network:
FC Students with an active Fullerton College email can log in using:
Username: Student email address (student ID followed by @fullcoll.edu). For example: [email protected]
Password: MyGateway password (automatically synced with your FC Email password)
FC Employees with an active Fullerton College email can log in using:
Username: Staff Email Address (usually first initial and full last name followed by @fullcoll.edu). For example: [email protected]
Password: Self-created password
All Other Guests
If you are not affiliated with Fullerton College or a participating Eduroam institution, please use our Guest Wi-Fi Network.
Visitors from other Institutions
Visitors from institutions participating in Eduroam can usually connect automatically if auto-connect is enabled on their device. Otherwise, we suggest using our Guest Wi-Fi Network to expedite internet access.
Step 2: Connect to Eduroam
After determining which credentials you need to use based on your user type, please refer to the instructions for your specific device you'd like to connect with:
Device Examples: iPhone, iWatch, MacBook Air, and or iPad
1. Locate and tap the Settings Icon
2. Tap Wi-Fi
3. Select Eduroam Wi-Fi network
4. In the username field enter your FC email address
5. In the password field enter your FC email password
6. Tap Join.
7. If the Certificate window pops up, tap Trust.
8. Congratulations you are now connected to the Eduroam network! If you are having any issues please see our troubleshooting section here.
Device Examples: Samsung Galaxy, Samsung Galaxy Tab, Kindle
1. Locate and tap the Settings icon
2. Tap Connections
3. Tap the Eduroam Wi-Fi network
4. Your default EAP method should be PEAP. If it is not, tap the menu to select PEAP.
5. Tap CA Certificate to select None or Don’t Validate
Note: If your device prompts you for a domain, enter fullcoll.edu.
6. Tap the Identity field and type in fc\ followed by your username or FC Email Address
for example: fc\[email protected]
7. Tap the password field to enter your password
8. Tap Connect.
9. Congratulations you are now connected to the Eduroam network! If you are having any issues please see our troubleshooting section here.
1. At the bottom right, click the Wi-Fi symbol and click the WiFi icon at the upper right of the menu
2. Select the Eduroam Wi-Fi
3. In the Security drop-down menu, select EAP
4. In the EAP drop-down menu, select PEAP
5. In the EAP Phase 2 Authentication drop-down menu, select Automatic
6. In the Server CA Certificate drop-down menu, select Do not check
Note: If your device prompts you for a domain, enter fullcoll.edu.
7. Tap the Identity field and type in fc\ followed by your username or FC Email Address
for example: fc\[email protected]
8. In the Password field, enter your FC Email Password.
9. Click Connect at the lower right of the Wi-Fi Network menu
10. You will be taken back to the Wi-Fi Network menu and the Wi-Fi network selected will display.
11. Congratulations you are now connected to the Eduroam network! If you are having any issues please see our troubleshooting section here.
1. Select the Network icon at the lower right of your taskbar.
2. Select Eduroam Wi-Fi network
3. Select the checkbox to Connect Automatically and click Connect
4. Select the Username field to enter your E-mail Address in the following format, fc\emailadress
example: fc\[email protected]
5. Select the Password field to enter your Password
6. Select OK
7. When you are successfully connected to the Eduroam Wi-Fi Network, you will see “Connected, secured” below the Wi-Fi Network name.
8. Congratulations you are now connected to the Eduroam network! If you are having any issues please see our troubleshooting section here.
Troubleshooting
"I've followed all the steps above for my user type and device type but am still not able to connect. What are my options?"
- Ensure your device is completely up to date.
- Check if your FC email account is active by logging in or contacting the ACT Help Desk. Only active accounts will be able to use Eduroam.
- Turn off any active VPN.
- Ask your device to "forget" any previous Wi-Fi networks that you have used at the college.
- See if you can connect with your credentials using another device.
- Use our Guest Wi-Fi Network instead.
- Contact or visit the ACT Help Desk at our available hours.
FC students and staff can try using our "student Wi-Fi" or "staff Wi-Fi" networks instead, using the same instructions above for their user type and device type.
More on Eduroam
How does it work?
Eduroam uses a federated authentication model. When a user tries to connect, their credentials are securely routed back to their home institution for verification. If successful, access is granted without needing a new account or configuration at the visited location.
Why not our other Wi-Fi networks?
Eduroam offers better security and seamless roaming between institutions, while offering the same network speeds as our Student and Employee Wi-Fi networks. Guest Wi-Fi is limited in speed; access requires browser sign-ins and expire after a few days.
- Additional information: https://eduroam.org/about/connect-yourself/
- Check if your institution participates in Eduroam: https://eduroam.org/where/
Guests
For all devices:
- After you select the guest Wi-Fi network, your device should automatically open your default web browser and direct you to the guest registration page.
- Note: If your device browser does not open, open the browser manually and type in "www.fullcoll.edu".
- Follow the instructions to connect.
If registration is successful, your device should connect to the "guest" network automatically. Otherwise, see the troubleshooting section here.
Note: Fullerton College does not issue guest credentials for Eduroam