This guide provides step-by-step instructions for adding, setting as default, and removing networked printers on a Windows desktop computer at Fullerton Community College.
All campus printers are connected to the internal network, accessible via the server \\fcpmp02.
Before starting, note the printer’s model number and queue name (e.g., FcAxxxx), typically found on a sticker on the printer. (*If this information is missing, contact the ACT Help Desk at 714-992-7111 or [email protected].)
Printer Identification and Maintenance
Each network printer at Fullerton Community College has a label with a queue name starting with FcAxxxx (e.g., FcA123-Ptr1). This queue name is used to identify the printer on the network.
Additionally, printers have a Toshiba QR code sticker, indicating they are networked and managed under the Toshiba service contract. This contract includes automatic ink monitoring—when ink levels drop below 5% for any color, new cartridges are shipped to the Fullerton College Mailroom/Production Center (Building 840, Room 841, Phone: 714-992-7023). Staff can contact the Mailroom for ink refills or call the Toshiba distributor directly at 877-855-1344 for ink or tier-two repairs (e.g., issues beyond a paper jam).
Follow these steps to add a network printer to your Windows computer.
1. Click the Start button (Windows icon) in the taskbar or press the Windows key.
2. Type the following command into the search bar and press Enter.
\\fcpmp02
A window will open displaying available network printers.
3. Locate the printer by its queue name, which starts with FcAxxxx (check the sticker on the printer).
If no label is present, contact the ACT Help Desk.
4. Double-click the desired printer to install it.
The printer will be added to your computer.
To set a network printer as your default for printing, follow these steps.
1. Click the Start button in the taskbar or press the Windows key.
2. Type Printers & Scanners in the search bar and select Printers & Scanners from the results.
3. In the Printers & Scanners settings, locate the option Let Windows manage my default printer and ensure it is turned Off.
4. Scroll to the list of printers, select the desired printer (e.g., FcAxxxx), and click the right angle bracket ">".
5. Click Set as default.
The printer is now your default for printing.
To remove an old or unused network printer from your computer, follow these steps.
1. Click the Start button in the taskbar or press the Windows key.
2. Type Printers & Scanners in the search bar and select Printers & Scanners from the results.
3. Scroll to the list of printers and locate the printer to remove.
4. Select the printer and click Remove.
The printer is now removed from your computer.
Need Help?
For assistance with printer setup or missing printer information, we recommend submitting a Technology Service Request through the ACT Help Desk.
You can also reach out directly at 714-992-7111 or via email at [email protected] for prompt support.