Audience: Fullerton College students, staff
Overview: Fullerton College provides Adobe Creative Cloud (e.g., Photoshop, Illustrator, InDesign) access to students via Device-Based Licensing in participating on-campus labs and assigned remote FC Labs, and to staff with approved work-related needs via campus issued devices. This guide explains how students access Adobe in labs (on-campus or remote) and how to gain staff access (via IMS approval).
Prerequisites
Students:
- An FCNet student email (e.g., [email protected]) and MyGateway password for lab access.
- Enrollment in a course with lab permissions (confirm with instructor).
- A personal email (e.g., [email protected], not FCNet) for Adobe sign-in; account creation is free.
- For remote access: A device with Windows 11 (preferred), Windows 10, or macOS, and a stable internet.
Staff:
- An FCNet staff account (e.g., [email protected]) with an Adobe license assigned by ACT (must be approved).
- A campus workstation with Adobe installed (via Company Portal for campus devices).
General: Access to on-campus labs (e.g., Computer Lounge) or assigned access to FC Remote Labs (https://fclabs.fullcoll.edu/).
Instructions
Option 1: Students – Use Adobe in On-Campus Labs
-
Log Into a Lab Computer:
- In a lab (e.g., Computer Lounge, building 500), sign in with your 8-digit student ID (e.g., 12345678) and MyGateway password.
- Wait for the Windows desktop to load.
-
Launch Adobe:
- Double-click the Adobe Creative Cloud desktop icon. (Or try searching for the specific Adobe product such as Photoshop)
- At the login screen, enter your personal email (e.g., [email protected], not [email protected]).
- If no account, click Create an account to set one up (free; no subscription needed for lab use).
- Select Personal Account if prompted.
-
Use Apps:
- Wait for Adobe Creative Cloud to load (updates may take 1–2 minutes).
- Double-click desired app shortcuts (e.g., Photoshop, Acrobat).
- Save work to a USB drive or OneDrive.
-
Log Out:
- Close Adobe apps.
- Click Start > user profile > Sign out.
Option 2: Students – Use Adobe in FC Labs Remote Labs
-
Access FC Labs:
- Follow instructions provided by your instructor or found in this Knowledge Base for accessing Fullerton College Remote Labs.
See Direct Link to Remote Labs here: https://fclabs.fullcoll.edu/
- Follow instructions provided by your instructor or found in this Knowledge Base for accessing Fullerton College Remote Labs.
-
Launch Adobe:
- On the virtual desktop, use the same instructions as above (Option 1, Step 2):
- Double-click Adobe Creative Cloud.
- Sign in with your personal email (create an account, if needed).
- Select Personal Account.
- On the virtual desktop, use the same instructions as above (Option 1, Step 2):
-
Use Apps:
- On the virtual desktop, use the same instructions as above (Option 1, Step 3):
- Wait for apps to load (1–2 minutes for updates).
- Launch apps via shortcuts (e.g., Illustrator, Acrobat).
- Save work to OneDrive.
- On the virtual desktop, use the same instructions as above (Option 1, Step 3):
-
Log Out:
- Follow FC Labs logout steps (Start > Sign out, Citrix > Log off, close browser).
Option 3: Staff – Use Adobe on Campus Devices
-
Verify License:
- Submit service request to ACT with IMS approval for Adobe and use case.
- Confirm with ACT that your FC staff email account has a license.
- Adobe should be pre-installed on your campus workstation (Windows 11, via Company Portal).
-
Launch Adobe:
- Double-click Adobe Creative Cloud Desktop on your desktop.
- Sign in with your FC staff email credentials (you should not have to create an account).
-
Use Apps:
- Use the same instructions as above (Option 1, Step 3):
- Launch apps after updates load.
- It is recommended to save work on cloud storage, such as your OneDrive.
- Use the same instructions as above (Option 1, Step 3):
-
Log Out:
- Close apps and sign out, if required by your division.
Notes
- Device-Based Licensing: Students access Adobe via lab computers; no personal device licenses are provided (post-COVID program ended July 2021).
- Staff Licensing: Requires IMS approval and ACT license assignment; personal device installation is restricted to work purposes.
- Personal Email: Students use a non-FCNet email for Adobe.
- Lab Locations: Check with your instructor for on-campus lab locations and hours.
- Policy Compliance: Follow NOCCCD’s Acceptable Use Policy.
FAQs
Can I use my Student FCNet email for Adobe?
No, use a personal email (e.g., [email protected]) to sign into Adobe. FCNet is for the lab login only.
Can students install I Adobe at home?
No, student access is remote lab-only via Device-Based Licensing. You must purchase a personal subscription if you want home use.
Why is my lab missing?
Confirm course enrollment with your instructor. For troubleshooting beyond your instructor - email [email protected] with your Banner ID and CRN.
Staff: Why can’t I access Adobe?
Verify IMS approval and license with ACT. Ensure Adobe is installed via Company Portal.