Academic Computing Technologies (ACT)

How to Add or Remove Users from an Email Distribution List in Outlook

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This guide walks you through managing members of an email distribution list (also called a contact group) directly from Outlook. These steps work on Windows workstations.

Adding a User to a Distribution List

  1. Open Outlook on your workstation.
  2. Create a new email:
    • Click New Email to open a draft message.
  3. Add the distribution list to the To field:
    • In the To: box, start typing the distribution list's name or email address.
    • When the correct one appears in the dropdown, click it to select it.

4. Access the distribution list properties:

  • Right-click the distribution list in the To field.
  • Select Open Outlook Properties from the context menu.

 

5. Modify the group members:

  • In the properties window, click Modify Members.

6. Add the new user:

  • Click Add.
  • In the Add Users window, start typing the employee's name.
  • When their name appears in the list below, select it.
  • Click Add → (the employee should now appear in the Members box on the right).
  • Click OK.

7. Save the changes:

  • Back in the Contact Group Membership window, verify the new employee's name appears in the Members list.
  • Click OK to save.

The distribution list is now updated with the new member!

Expand or collapse content Removing a User from a Distribution List

Follow the same steps 1-5 above to reach the Contact Group Membership window.

  1. Select the user to remove:
    • In the Members list, click the name of the employee you want to remove.
  2. Remove them:
    • Click Remove.
    • The name will disappear from the Members list.
  3. Save changes:
    • Click OK to update the distribution list.

Tips for Success

  • Permissions: You need appropriate permissions to modify distribution lists. Contact IT if you encounter access errors.
  • Global Address List: Employee names come from your organization's Global Address List—ensure they're active in the system.
  • Test it: After making changes, send a test email to the distribution list to confirm the updates.
  • Multiple users: You can add/remove multiple people in one session by repeating steps 6-7.

If you run into issues or need to manage lists in Outlook Web App (OWA), contact your IT support team.

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