Audience: Retiring Fullerton College employees (staff, managers, directors)

Overview: Fullerton College employees retiring in good standing can request to maintain their FCNet email account (e.g., [email protected]) with retiree permissions after their retirement date. This article explains how to request a retiree account and what to expect.

Prerequisites

• You must be retiring in good standing from Fullerton College.
• You need approval from your Dean or Manager.
• A Service Request (SR) must be submitted with the required approvals.

Instructions

1. Obtain Approval from Your Dean or Manager:
   • Email your Fullerton College Dean or Manager, including your retirement date and requesting approval for a retiree account.
   • Wait for their written approval (e.g., email response).
2. Submit a Service Request (SR):
   • Visit Service Request Portal to create an SR.
   • In the SR body, paste your Dean or Manager’s approval email.
   • Specify your retirement date and request to maintain your FCNet email as a retiree account.
3. Wait for ACT Director Approval:
   • The Academic Computing Technologies (ACT) team will forward your SR to the ACT Director for final approval.
   • This process may take several business days, especially during peak times (e.g., semester starts).
4. Receive Notification:
   • You will receive an email from ACT notifying you whether your retiree account request was approved or denied.
   • If approved, your FCNet account will transition to retiree status after your retirement date, retaining access to your email (e.g., [email protected]) with retiree permissions.

Notes

• Retiree Permissions: Retiree accounts retain email access but may have limited access to other services (e.g., Office 365, campus systems). Contact [email protected] for details.
• Processing Time: Allow up to 2 weeks for approval and account transition, especially during holidays or peak periods.
• Denials: If denied, the notification email will include the reason (e.g., incomplete approval). You may resubmit with corrected information.
• Policy Compliance: Retiree accounts must follow NOCCCD’s Acceptable Use Policy.

FAQs

Who can request a retiree account?

Fullerton College employees (staff, managers, directors) retiring in good standing are eligible.

Can I keep my account if I’m not retiring in good standing?

No, only employees in good standing qualify. Contact your Dean or Manager for clarification.

What happens if I don’t get approval from my Dean or Manager?

Without approval, your SR will be denied. Ensure you include their written approval in the SR.

How long will I keep my retiree account?

Retention periods vary. Contact [email protected] for specifics.