As of May 2025, the conversion of Fullcoll email accounts for retirees is temporarily on hold, pending the finalization of Business Processes (BPs) and Administrative Procedures (APs) by the North Orange County Community College District (NOCCCD).
Audience: Retiring Fullerton College employees (staff, managers, directors)
Overview: Fullerton College employees retiring in good standing can request to maintain their FCNet email account (e.g., [email protected]) with retiree permissions after their retirement date. This article explains how to request a retiree account and what to expect.
Prerequisites
- You must be retiring in good standing from Fullerton College.
- You need approval from your Dean or Manager.
- A Service Request (SR) must be submitted with the required approvals.
Instructions
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Obtain Approval from Your Dean or Manager:
- Email your Fullerton College Dean or Manager, including your retirement date and requesting approval for a retiree account.
- Wait for their written approval (e.g., email response).
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Submit a Service Request (SR):
- Visit Service Request Portal to create an SR.
- In the SR body, paste your Dean or Manager’s approval email.
- Specify your retirement date and request to maintain your FCNet email as a retiree account.
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Wait for ACT Director Approval:
- The Academic Computing Technologies (ACT) team will forward your SR to the ACT Director for final approval.
- This process may take several business days, especially during peak times (e.g., semester starts).
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Receive Notification:
- You will receive an email from ACT notifying you whether your retiree account request was approved or denied.
- If approved, your FCNet account will transition to retiree status after your retirement date, retaining access to your email (e.g., [email protected]) with retiree permissions.
Notes
- Retiree Permissions: Retiree accounts retain email access but may have limited access to other services (e.g., Office 365, campus systems). Contact [email protected] for details.
- Processing Time: Allow up to 2 weeks for approval and account transition, especially during holidays or peak periods.
- Denials: If denied, the notification email will include the reason (e.g., incomplete approval). You may resubmit with corrected information.
- Policy Compliance: Retiree accounts must follow NOCCCD’s Acceptable Use Policy.
FAQs
Who can request a retiree account?
Fullerton College employees (staff, managers, directors) retiring in good standing are eligible.
Can I keep my account if I’m not retiring in good standing?
No, only employees in good standing qualify. Contact your Dean or Manager for clarification.
What happens if I don’t get approval from my Dean or Manager?
Without approval, your SR will be denied. Ensure you include their written approval in the SR.
How long will I keep my retiree account?
Retention periods vary. Contact [email protected] for specifics.