Audience: Fullerton College Department/Division Admins, Coordinators, HR Assistants
Overview: An FC staff email account (e.g., [email protected]) provides access to campus services like email, Office 365, Wi-Fi, and systems for employees. This article explains how to request an FC staff email account, including types of accounts and the request process.
Types of FC Staff Email Accounts
- Standard Employee Account: For full-time/part-time faculty and staff, providing full access to email, Office 365, VPN, and campus systems.
- Hourly/TEA/Intern Account: For temporary employees (e.g., Teaching Assistants, interns), with limited access (e.g., email, Wi-Fi, specific systems).
- Volunteer Account: For volunteers, with restricted access (e.g., email, wi-fi), requiring sponsor approval.
Prerequisites
- The new employee’s HR data must be in Banner (check NBIJLST code).
- The submitter must be a Department/Division Admin, Coordinator, or HR Assistant handling HR paperwork.
- Access to the account request form: https://forms.office.com/r/6kTEKMU06S.
Instructions
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Verify HR Data:
- Confirm the new employee’s data is in Banner (NBIJLST code) via HR or your department’s Banner access.
- If data is missing, coordinate with HR to update before proceeding.
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Complete the Account Request Form:
- Visit the FC staff email (FCNet) account request form https://forms.office.com/r/6kTEKMU06S and fill out the form accurately.
- Submit the form. Requests may be submitted early, but creation will not be completed until all Banner data is updated.
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Receive Confirmation:
- ACT will process the request and send a confirmation letter to your department (not directly to the employee).
- Processing may take 5–10 business days, longer during peak times (e.g., semester starts, holidays).
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Provide Confirmation to the Employee and Finalize Account Creation:
- Forward the confirmation letter to the new employee.
- Instruct them to visit Building 500, Room 517 during business hours with:
- The confirmation letter (digital on phone is acceptable).
- A current photo ID (e.g., California ID, Federal ID, student ID, etc.).
- A cellular device is recommended for multi-factor authentication (MFA) setup.
Notes
- Timing: Submit requests early to avoid delays, especially during peak periods. Weekends/holidays may extend processing.
- Accuracy: Double-check form data to prevent errors, as incorrect submissions delay creation.
- Policy Compliance: All FC Staff email accounts must follow NOCCCD’s Acceptable Use Policy.
FAQs
Who can submit an account request?
Only Department/Division Admins, Coordinators, or HR Assistants handling HR paperwork are authorized.
What if the employee’s Banner data isn’t ready?
It is preferred to wait for HR to update Banner (NBIJLST code) before submitting, however, ACT can take early requests and can create the account as soon as HR has added the requested employee's information to Banner.
How long does processing take?
Typically 5–10 business days, longer during peak times or if data is incomplete.