Audience: Fullerton College students

Overview: A Fullerton College student account (FCNet account) provides access to campus services like email (e.g., [email protected]), Office 365, Wi-Fi, campus computers. This article explains how accounts are created, how long they last, what’s included, and how to access key services.

Prerequisites

• You must be enrolled in at least one course at Fullerton College for the current semester.
• You need your 8-digit Banner ID (found in MyGateway) and initial password (set via MyGateway).

Instructions

1. Understand Account Creation:
   • Accounts are automatically created for enrolled students on the first day of the term or within 24 hours of completing registration after the term starts.
   • If you enrolled before the term, accounts are not guaranteed until the first day of classes.
   • Students with holds or pending approvals (e.g., administrative, instructor) may experience delays beyond 24 hours.
2. Access Your Account:
   • Username: Your 8-digit Banner ID + @fullcoll.edu (e.g., [email protected]).
   • Password: Same as MyGateway. Reset at MyGateway by selecting “Forgot Password” if needed.
   • Sign-In:
     • Use your full email (e.g., [email protected]) to log into campus computers, Wi-Fi, or Office 365 (o365.fullcoll.edu).
     • Visiting students from Cypress College or NOCE should be able to use their campus email (e.g., [email protected]).
     • Note: Signing in with just your Banner ID (e.g., 01234567) may work in some locations, but is not recommended.
3. Use Included Services:
   • Email: Access via o365.fullcoll.edu for communication and notifications.
   • Office 365: Includes OneDrive, Teams, Word, and more for academic use.
   • Wi-Fi: Connect to FCNet Wi-Fi for campus internet access.
   • Campus Computers: Log into lab or classroom computers (e.g., Computer Lounges on campus).
4. Understand Account Retention (Subject to Change):
   • Accounts remain active while you’re enrolled and for 90 days after the semester ends, unless you enroll in the next semester.
   • If not enrolled for 3 primary terms (1.5 years), accounts are disabled. After 4 terms (2 years), accounts are deleted.
   • Re-enrolling students get a new account provisioned within 24 hours of registration.

Notes

• Password Sync: Your FCNet password syncs with MyGateway. Always reset via MyGateway, not Office 365.
• Holds or Absences: If you have holds or haven’t attended for 2+ years, contact [email protected] or visit Building 500, Room 517 to troubleshoot access.
• Policy Compliance: Follow NOCCCD’s Acceptable Use Policy for all account usage.
• Visiting Students: Contact your home campus (Cypress/NOCE) for email issues, or ask ACT staff for assistance in person.

FAQs

Who qualifies for a student account?
All students enrolled in at least one course at Fullerton College for the current semester qualify.

When will my account be ready?
Accounts are created on the first day of the term or within 24 hours of registration after the term starts. Delays may occur for holds or approvals.

What if I can’t log in before the semester?
Accounts are not guaranteed until the first day of classes. If you can’t log in by your first class, contact [email protected] or visit Building 500, Room 517.

How long do I keep my account?
Accounts stay active while enrolled and for 90 days post-semester. They’re disabled after 1.5 years of non-enrollment and deleted after 2 years.

Can I use my Banner ID to log in?
Yes, but use your full email (e.g., [email protected]) for consistency, especially for Office 365 and Wi-Fi.