Audience: Fullerton College Department/Division Admins, Coordinators, HR Assistants

Overview: An FCNet staff email (e.g., [email protected]) provides access to campus services like email, Office 365, Wi-Fi, and systems for employees. This article explains how to request an FCNet staff email, including types of accounts and the request process.

Types of Staff Accounts

• Standard Employee Account: For full-time/part-time faculty and staff, providing full access to email, Office 365, VPN, and campus systems.
• Hourly/TEA/Intern Account: For temporary employees (e.g., Teaching Assistants, interns), with limited access (e.g., email, Wi-Fi, specific systems).
• Volunteer Account: For volunteers, with restricted access (e.g., email, Wi-Fi), requiring sponsor approval.

Prerequisites

• The new employee’s HR data must be in Banner (check NBIJLST code).
• The submitter must be a Department/Division Admin, Coordinator, or HR Assistant handling HR paperwork.
• Access to the account request form: https://forms.office.com/r/6kTEKMU06S.

Instructions

1. Verify HR Data:
   • Confirm the new employee’s data is in Banner (NBIJLST code) via HR or your department’s Banner access.
   • If data is missing, coordinate with HR to update before proceeding.
2. Complete the Account Request Form:
   • Visit https://forms.office.com/r/6kTEKMU06S.
   • Fill out all required fields accurately, including:
     • Employee’s full name, Banner ID, and job title.
     • Account type (e.g., Standard, Hourly, etc.).
   • Submit the form. Requests can be submitted early, but creation waits for Banner data.
3. Receive Confirmation:
   • ACT will process the request and send a confirmation letter to your department (not directly to the employee).
   • Processing may take 5–10 business days, longer during peak times (e.g., semester starts, holidays).
4. Provide Confirmation to the Employee:
   • Forward the confirmation letter to the new employee.
   • Instruct them to visit Building 500, Room 517 during business hours with:
     • The confirmation letter (digital on phone is acceptable).
     • A current photo ID (e.g., CA ID, student ID).
     • A cellular device (recommended for MFA setup).
5. Support Account Activation:
   • The employee will activate their account in person, setting up MFA and receiving login details.
   • Direct any issues to [email protected].

Notes

• Timing: Submit requests early to avoid delays, especially during peak periods. Weekends/holidays may extend processing.
• Accuracy: Double-check form data to prevent errors, as incorrect submissions delay creation.
• Policy Compliance: All accounts must follow NOCCCD’s Acceptable Use Policy.
• Support: For issues, contact [email protected] or visit Building 500, Room 517.

FAQs

Who can submit an account request?
Department/Division Admins, Coordinators, or HR Assistants handling HR paperwork are authorized.

What if the employee’s Banner data isn’t ready?
It is preferred to wait for HR to update Banner (NBIJLST code) before submitting, however, ACT can take early request and can create the account as soon as HR as added the requested employees information to Banner.

How long does processing take?
Typically 5–10 business days, longer during peak times or if data is incomplete.