Academic Computing Technologies (ACT)

Multi-Factor Authentication Setup

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Summary:

There are several steps that must be completed take full advantage of your Fullerton College Network  (FCNet) account privileges including Campus Email, cloud storage via One Drive, collaboration via  Teams and Microsoft Office Products such as Word and Excel. The first steps are to change your initial  password, set up your contact information for Self-Service Password Reset (SSPR) in case you forget  your password, and establish Multi-Factor Authentication (MFA) to make your account more secure.

PREREQUISITES:

  • You will need to select one or more of the following methods for Multi-Factor Authentication which is used to secure your account during logins or in case you forget your password.
    • Recommended: Install and configure the Microsoft Authenticator App on your Android or Apple iOS device
    • Personal Phone Number that can receive automated voice calls
    • Personal Phone Number that can receive SMS Text messages

  • You will need to know your FCNet Email Address and initial password.
    • You should have received these as an Account Letter from Academic Computing Technologies (ACT)

INSTRUCTIONS:

  1. With a browser on a laptop or Desktop visit https://o365.fullcoll.edu  
  2. Click on Sign-In

3. When signing in through https://o365.fullcoll.edu you should immediately see our Fullerton College branding.

If you are logging in via https://office.com or through a redirect in a link you may initially see generic Microsoft branding.  Fullerton College branding will begin on the Password prompt screen.

4. Type in your FCNet email address, then click Next

5. If prompted, click on Work or school account

6. If you have not seen the Fullerton College seal, logo, or  branding by this point STOP. Verify that you are on the  correct site, and/or clicked a valid link.

7. Type in your initial password then click Sign in

8. If your account is flagged to require a password change, you  will see this screen prompting you to update your password,  provide your current password and then type your new  password twice. 

Your new password must meet the following requirements:

a. Must be at least 8 characters long

b. Must include 3 of the following:

i. Lowercase characters

ii. Uppercase characters

iii. Numbers (0-9)

iv. Symbols or special characters such as:  

@ # $ % ^ & * - ! + = [ ] { } | \ : ' , . ? /  ` ~ " ( ) ;

9. Upon first login, or after your account has had Multi-Factor  Authentication (MFA) enabled, the system will prompt you  to provide additional details that can be used to verify your  identity. If your account already has alternative contact  information you may not see screens #9-19 These additional details will be used by our Self-Service  Password Reset (SSPR) system should you ever forget your  password, or should your account require a password reset. If you configure a phone number or use the Microsoft  Authenticator application, then these values can be used for  MFA to improve the security of your account and prevent  malicious attackers from gaining access to your account.

10. Click Next

11. You may be prompted to install the Microsoft Authenticator  App. This is the most secure and easiest option to use, and  we recommend that you upgrade to this option later. To get  your account configured as quickly as possible we suggest  you setup your account to use SMS Text messaging with  your phone for now. Instructions on how to switch to the Microsoft Authenticator  app are available on the FCNet website, and by request via  our Help Desk.

12. Click on “I want to set up a different method”

13. From the drop-down menu, select Phone

14. Click Confirm

15. Type in your phone number, for example: 7149927000

a. If you are an international student, or an employee  traveling over seas you may need to adjust the  country code as needed.

16. Click Next

The system will then text you a six-digit code. Please make note of this code for the next step.

17. Type in the six-digit code that was emailed to you.

Click Next

18. You will receive a notice that your phone was registered  successfully.

Click Next

19. This method will be set as your default choice for login verification for Multi-Factor Authentication (MFA) and for Self-Service Password Reset (SSPR) 

Click Done

20. You may be prompted with an option to Stay signed in. To  improve the security of the system, and to allow you to  switch between accounts should you have an account from  another institution that also uses Office 365, we recommend  you check the box for “Don’t show this again” and then click  on No.

If you encountered any difficulties while setting up your account, if you have any questions, or would like additional information  about using your account please visit the FCNet website at https://fcnet.fullcoll.edu or contact the Academic Computing  Technologies (ACT) Help Desk via email at [email protected] or by calling 714-992-7111

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